Glyyd Terms of Service

Terms of Service

Welcome to Glyyd, Inc. (“Glyyd,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Glyyd website, platform, mobile applications, dashboards, APIs, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and by the Glyyd Privacy Notice, which is incorporated into these Terms by reference.

If you are using the Services on behalf of a rowing club, school, college, university, team, or other organization, you represent and warrant that you are authorized to bind that organization to these Terms, and “you” includes both you and that organization.

1. Eligibility and Minor Accounts

Users under 18 may access and use the Services only with authorization from a parent or legal guardian. Glyyd may require all minor users to complete a parent or guardian verification workflow, which may include a nominal verification transaction processed by a third-party payment processor. That workflow is separate from subscription fees for paid Services.

2. User Profiles and Platform Purpose

The Services support private recruiting-related workflows for: (a) athletes; (b) parents or guardians associated with a minor athlete account; (c) rowing clubs; and (d) college or university rowing departments and coaches.

Athletes and, where applicable, parents or guardians may upload athlete information and choose which colleges or universities may access that information through the Services. Glyyd does not offer public athlete profiles or public searchable recruiting pages as part of the Services described in these Terms.

Rowing clubs may upload athlete information where they have the rights and permissions to do so. Colleges and universities may access athlete information only as made available through authorized private sharing, organization settings, or other permissions recognized by the platform and applicable law.

3. Accounts and Registration

To use certain features, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You must promptly notify Glyyd at privacy@glyyd.com if you suspect unauthorized use of your account or any other security incident involving the Services.

Glyyd may maintain different account types, permissions, and subscription levels for different users and organizations.

4. Free Trial, Subscriptions, and Cancellation

Glyyd may offer eligible users a 14-day free trial for certain paid features or subscription plans. Unless Glyyd expressly states otherwise at the time of signup, the free trial begins on the date access is first granted and allows the user to evaluate the applicable paid features during the 14-day period.

After the free trial, continued use of paid features may require payment of the applicable subscription fee. Glyyd will disclose pricing and payment terms at or before checkout.

You may cancel your subscription at any time by contacting support@glyyd.com. Cancellation will stop future recurring charges after the cancellation is processed, but fees already paid are non-refundable unless required by law or expressly stated otherwise by Glyyd at the time of purchase.

Minor-account verification fees, if charged, are separate from subscription fees and are used in connection with Glyyd’s identity and authorization workflow for minor accounts. Unless otherwise stated at the time of payment, verification fees are one-time and non-refundable.

All payments are processed by third-party payment providers.

5. User Content and Platform Data

“User Content” means information, content, and materials that you upload, submit, store, or transmit through the Services, including videos, profile details, performance metrics, photographs, and recruiting-related information.

As between Glyyd and you, you retain ownership of your User Content, subject to any rights held by a parent, guardian, school, club, or institution in that content. You grant Glyyd a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise use User Content solely as reasonably necessary to operate, secure, improve, and provide the Services, including authorized private recruiting displays within the Services.

You represent and warrant that you have all rights, permissions, and consents necessary to upload User Content and to authorize any sharing you select through the Services. Glyyd is not responsible for obtaining athlete consent, parental consent, club consent, or institutional consent outside the workflows expressly operated by Glyyd within the platform.

6. Institutional Data and Club Data

“Institutional Data” means student-athlete information provided to Glyyd by a school, school district, college, university, or other educational institution, including information that may constitute education records or personally identifiable information from education records under FERPA.

When Glyyd processes Institutional Data on behalf of a FERPA-covered educational agency or institution, Glyyd acts only as a service provider or school official performing an institutional service or function under the direct control of that institution and only for the purposes authorized by that institution.

“Club Data” means athlete information uploaded by a rowing club or similar non-school organization. Unless expressly stated otherwise in a separate written agreement, Glyyd does not treat rowing clubs as FERPA-covered educational institutions solely because they use the Services, and clubs are responsible for obtaining any permissions or consents on which they rely for uploads and disclosures.

7. Acceptable Use

You agree not to use the Services for any unlawful purpose or in violation of any applicable law, contract, or third-party right. You also agree not to scrape, harvest, bulk-export without authorization, bypass access controls, impersonate another person, interfere with the operation of the Services, upload malicious code, or submit content that is defamatory, infringing, fraudulent, or invasive of another person’s privacy.

You are responsible for your own compliance with NCAA, conference, university, school, club, and other recruiting or athletics rules that apply to your activities. Glyyd is not responsible for a user’s failure to comply with those rules.

8. Feedback and Suggestions

If you send Glyyd comments, suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Services (“Feedback”), you agree that Glyyd may use, disclose, reproduce, modify, distribute, and exploit that Feedback for any purpose without restriction, attribution, or compensation to you. Feedback will be treated as non-confidential unless Glyyd expressly agrees otherwise in writing.

To avoid doubt, this section applies only to Feedback about the Services and does not transfer ownership of your athlete profile, videos, or other User Content except as otherwise provided in these Terms.

9. Privacy Notice

Your use of the Services is also subject to the Glyyd Privacy Notice, which describes how Glyyd collects, uses, discloses, and retains personal information. The Glyyd Privacy Notice is incorporated into these Terms by reference.

If there is a direct conflict between these Terms and a separate written agreement between Glyyd and an institution regarding FERPA-covered Institutional Data, the separate written agreement will control with respect to that Institutional Data.

10. Term and Termination

These Terms begin when you first access or use the Services and continue until terminated by you or Glyyd.

You may stop using the Services at any time. If you want to cancel a subscription, you may do so at any time by contacting support@glyyd.com.

Glyyd may suspend, restrict, or terminate your account or access to the Services at any time, with or without notice, if Glyyd reasonably believes that: (a) you violated these Terms; (b) you provided false age, identity, payment, or authorization information; (c) your use creates security, legal, or operational risk; or (d) suspension or termination is otherwise necessary to protect Glyyd, its users, or third parties.

Upon termination, your right to use the Services will stop immediately, but any provisions of these Terms that by their nature should survive termination will remain in effect, including provisions relating to payments due, licenses already granted, feedback, disclaimers, limitations of liability, indemnification, dispute resolution, and general legal terms.

11. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” TO THE MAXIMUM EXTENT PERMITTED BY LAW. GLYYD DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

GLYYD DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY ATHLETIC, RECRUITING, OR ANALYTICS OUTCOME WILL BE ACHIEVED THROUGH USE OF THE SERVICES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLYYD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLYYD’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO GLYYD FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY U.S. DOLLARS ($50).

13. Indemnification

You agree to defend, indemnify, and hold harmless Glyyd, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law, rule, regulation, or third-party right; or (e) your failure to obtain any permission, authorization, or consent required for data you upload, disclose, or direct Glyyd to share.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, except to the extent mandatory law requires otherwise.

Any dispute arising out of or relating to these Terms or the Services must be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction and venue of those courts.

15. California Consumer Notice

Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

16. Changes to the Terms

Glyyd may update these Terms from time to time to reflect changes in the Services, legal requirements, billing practices, or business operations. Glyyd will post the updated Terms and update the “Last Updated” date above, and material changes will become effective as stated in the revised Terms or otherwise as required by law.

Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms, except where applicable law requires additional notice or consent.

17. General Terms

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Glyyd’s failure to enforce any provision is not a waiver of its right to do so later.

You may not assign or transfer these Terms without Glyyd’s prior written consent. Glyyd may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

These Terms, together with the Glyyd Privacy Notice and any separate written agreement that expressly governs a specific product or institutional relationship, constitute the entire agreement between you and Glyyd regarding the Services and supersede prior or contemporaneous understandings on that subject.

18. Contact

Questions about these Terms, subscription cancellation requests, or legal notices may be sent to:

Glyyd, Inc. 65 Lakeside Dr., Corte Madera, CA 94925 General inquiries & subscription cancellation: support@glyyd.com Privacy requests: privacy@glyyd.com